Terms & Conditions

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1. Introduction

Welcome to Yankee Total Energy (“Brand,” “we,” “our,” or “us”). Yankee Total Energy is a trade name and service brand operated by Yankee Oil, Inc., a Connecticut corporation.

All services provided through this website (https://yankeetotalenergy.com/) are ultimately performed and contracted by:

Yankee Oil, Inc.
537 Stafford Rd.
Mansfield, CT 06250
Phone: 860-423-9111
Email: info@yankeetotalenergy.com

By using this website or receiving services from us, you agree to these Terms & Conditions.


2. Relationship to Written Agreements

These Terms & Conditions apply to general website use and services. However, if there is any conflict between these Terms and any signed agreement, propane delivery contract, tank installation agreement, service plan, lease agreement, or other written contract between a customer and Yankee Oil, Inc., the terms of the signed written agreement shall control and prevail.

Individual written agreements supersede any conflicting website language.


3. Services

Yankee Total Energy focuses primarily on propane-related services, including but not limited to:

  • Propane delivery (automatic and will-call)

  • Propane tank installation and replacement

  • Propane system setup and service

  • Gas appliances and propane connections

  • Heating systems powered by propane

  • Heat and hot water systems

  • Propane-fired equipment support

  • Related energy services

All services are subject to availability, safety requirements, and applicable regulations.


4. Propane Delivery Terms

Automatic Propane Delivery

Customers enrolled in automatic delivery agree to maintain safe and accessible tank conditions. Delivery scheduling is based on usage patterns and environmental factors. Delivery timing may vary due to weather, demand, or operational conditions.

Will-Call Service

Customers selecting will-call service are responsible for monitoring propane levels and requesting delivery before tanks run low. Yankee Oil, Inc. is not responsible for service interruptions, equipment damage, or other issues resulting from running out of propane.


5. Tank Installation & Equipment

For propane tanks and related installations:

  • Site evaluations may be required prior to installation

  • Additional costs may apply if unforeseen site conditions are discovered

  • Permits and inspections may be required depending on local regulations

  • Customers must provide safe access to installation areas

Tank ownership, rental terms, or lease arrangements will be governed by the applicable written agreement.


6. Pricing & Payments

  • Propane pricing may fluctuate based on market conditions.

  • Installation pricing will be provided in written estimates or agreements.

  • Payment terms vary depending on service type.

  • Late or unpaid balances may result in service suspension.

All pricing is subject to change unless otherwise stated in a signed contract.


7. Safety & Compliance

Propane is a regulated fuel that must be handled according to safety standards and applicable laws.

Customers agree to:

  • Use propane systems properly

  • Avoid unauthorized modifications

  • Follow manufacturer guidelines

Yankee Total Energy is not responsible for damage resulting from misuse, unauthorized alterations, or improper third-party work.


8. Third-Party Equipment & Manufacturers

Some services may involve third-party appliances, regulators, tanks, or equipment.

We are not responsible for:

  • Manufacturer defects

  • Warranty limitations

  • Delays in parts availability

  • Changes in manufacturer specifications

Manufacturer warranties apply according to their terms.


9. Weather & Service Interruptions

Propane deliveries and services may be affected by:

  • Severe weather

  • Road conditions

  • Emergency demand

  • Supply chain disruptions

  • Government regulations or compliance requirements

We are not liable for delays or interruptions caused by circumstances beyond our control.


10. Website Use

By using this website, you agree not to:

  • Attempt unauthorized access to systems

  • Interfere with website functionality

  • Use the website for unlawful purposes


11. Limitation of Liability

To the fullest extent permitted by law, Yankee Total Energy and Yankee Oil, Inc. shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business interruption

  • Fuel usage beyond customer control

  • Issues arising from existing equipment conditions

  • Delays caused by external factors

All services are provided in accordance with applicable laws and industry standards.


12. Governing Law

These Terms & Conditions are governed by the laws of the State of Connecticut. Any disputes shall be handled in the appropriate courts within the state.


13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.


14. Contact Information

Yankee Total Energy
A trade name of Yankee Oil, Inc.
537 Stafford Rd.
Mansfield, CT 06250
Phone: 860-423-9111
Email: info@yankeetotalenergy.com